Question 1

What areas do you serve?

Accepted Answer

We are based in Crossville, Tennessee. We serve all of The Plateau and Upper Cumberland areas including Crossville, Cookeville, Fairfield Glade, Sparta, Pikeville, Monterey, Jamestown, and Rockwood.     If you would like to discuss a job outside of our listed areas, please give us a call at 931-337-0617.

Question 2

Do you have a business license and insurance?

Accepted Answer

We do! We are licensed with the City of Crossville. Our license number is 1001321732. We are also members of the Crossville Chamber of Commerce.    The safety of you and your property is very important to us. We are backed by a $1 million dollar liability insurance policy.

Question 3

Will you post pictures of my property online?

Accepted Answer

We will never post pictures without your permission. We respect the privacy of our customers.

Question 4

Do you background check your employees?

Accepted Answer

We know that allowing people in your home takes a lot of trust. We want you to be comfortable with all members of our team. We do extensive background checks on all our employees through Goodhire.

Question 5

How can I get a quote?

Accepted Answer

We offer quick estimates by text photos at 931-337-0617.    If you'd like to call to book an appointment we can be reached at 931-742-1700.    We also offer online booking here.

Question 6

How soon can I book?

Accepted Answer

We are often able to offer same day or next day junk removal. We work with your schedule and do our best to get your unwanted items out of your way as soon as possible.

Question 7

Are you available on weekends?

Accepted Answer

Yes we are! We are open Monday- Saturday from 8am-7pm. Please call us at 931-742-1700 to discuss any projects outside our normal business hours.

Question 8

How can I pay?

Accepted Answer

Our team members can accept cash, check, Visa, Mastercard, Discover, and American Express at the time of service.    We also offer no contact payment by sending an invoice with a payment link directly to your mobile phone or email.

Question 9

How does junk removal work?

Accepted Answer

When you contact us we will schedule an appointment to come by and discuss your junk removal needs. At that appointment, we will provide you an upfront price quote. Our price always includes all labor and disposal fees. We can remove your items immediately or schedule another time that works for you. We do all the heavy lifting, loading, and disposal. We can remove unwanted items from homes, businesses, attics, basements, and outdoors. Just tell us what you want removed and we'll do the rest!

Question 10

What do you take? Is there anything that you don't take?

Accepted Answer

We can take almost any item as long as it isn't hazardous.   Common items include general household items, furniture, appliances, mattresses, yard debris, renovation debris, scrap metal, general garbage, sheds, swingsets, carpets, tires, and more.    Hazardous items include paints, oils, household cleaners, medications, pesticides, or any other harmful items.

Question 11

What is Junksmiths?

Accepted Answer

We are a full service junk removal service located in Crossville, Tennessee and serving all of the Upper Cumberland and Plateau areas. We offer household and commercial junk removal. If you've got unwanted items around your property, we're the ones to call.

Question 12

What equipment does Junksmiths use?

Accepted Answer

We come prepared for the job. Our main truck is 7'x14' with 4' side walls. For smaller jobs we also have a Ford F250 pick up truck, a  7" x 10" dump trailer, a cargo trailer and a Ford Transit Connect cargo van.    We keep our trucks equipped with dolly's, handtrucks, tools, brooms, garbage cans and bags.

Question 13

Can you complete full house clean outs?

Accepted Answer

Yes. Whether you are buying or selling a property, or managing investment and commercial properties, we can help. Our complete property clean outs empty an entire house of any unwanted items in any location.    Please call us at 931-337-0617 to get started.

Question 14

Can you donate my items?

Accepted Answer

Yes. We love keeping reusable items out of our landfills. We always donate all reusable items to local non profit thrift stores.    We also recycle as much as possible.

Question 15

My stuff is worth money, will you pay me for it?

Accepted Answer

Sorry, we do not pay customers for their items. We are a full service junk removal company.    If you believe that your items are of value, we always encourage our customers to attempt to sell their items before contacting us to remove it.

Question 16

How much does junk removal cost?

Accepted Answer

Our pricing is based on how much volume or space that your items take up in our truck. To provide you with the best price possible, our team will give you an onsite price quote before the beginning of every job.    Some items are more labor intensive like dirt, rocks, concrete. Those jobs are based on weight.

Question 17

What is included with your junk removal service?

Accepted Answer

Our prices include all labor and disposal fees. We offer a straight forward upfront price with no surprises.

Question 18

Do you offer estate clearing or organizing services?

Accepted Answer

If your project requires a more detailed sorting or organizing service we'd like to refer you to Homesmiths. Homesmiths is our sister company located in Crossville, Tennessee and serves all of The Upper Cumberlands and Plateau areas. Homesmiths offers estate clearing, moving management, packing/ unpacking, decluttering, and other organizing services. They can be reached at 931-742-1700

Call 931-337-0617

Chris Cell 931-200-2053

Paige Cell 931-742-1700